As a mission-based company, our intentions have been declared. We make herbal remedies that help people live happier, healthier, more active lives. We keep this at the forefront of our minds as we decide how to run our company. Our mission is the compass that gives us a sense of purpose and direction; with every choice we make, we keep that mission in our thoughts. “Is this decision in line with our mission? Is it bringing us closer or further away? The mission always comes first.
Our shared values are the principles that keep us focused on the mission. Seeking out solutions that are both effective and eclectic is vital to us. We believe in honoring the natural medicine traditions of Indigenous people everywhere and respecting the knowledge that comes to us from generations living in harmony with the land. We seek wisdom across cultures, both modern and ancient. This combination of different wisdom provides an innovative approach to herbal medicine.
Ridgecrest Herbals has a culture based on caring, trust, and fun. We value the whole person. We care about each other, our customers, our communities, and the world. We trust each other to do the right thing and try our best every time. We recognize that our staff is human, and everyone needs occasional seasons of rest. This rest brings balance to the soul, which increases our enjoyment of any task. Increased enjoyment in life is fun, and we seek to have fun.
Making decisions over one's own body is a human right. We believe that accessibility to natural medicine is part of that right, and we are allies with those who defend it.
As a Certified B-Corp, we are a for-profit business seeking to bring value to our employees, customers, communities, and the environment and be a force for good you can trust in the marketplace.
Here are just some of the ways we commit to our mission every day:
Employees
- We pay our employees a living wage
- Unlimited PTO Policy
- Annual cost of living adjustments
- Yearly bonuses to all employees
- Emergency short-term loans for employees at zero interest
- Benefits for full and part-time employees, including health, dental, short and long-term disability, & life insurance
- Motiovosity (a program where we incentivize kind words of gratitude monthly)
- Ergonomic office equipment and training
- Book Club
- A training program that includes professional development and non-career life skills training
- Employees have clear and achievable goals
- Onboarding program for new employees
- We support internal job moves and lateral moves within the organization
- We provide food and snacks for local employees
- We provide a stipend quarterly for team members to purchase non-RidgeCrest supplements at cost
- We are committed to providing employees with reasonable accommodations and conduct diversity and inclusion training regularly
- We offer job flexibility where feasible for telecommuting, hours flexibility, and job sharing
Customers
- Discounted products to underserved groups
- We offer product guarantees on all products
- We have formal quality assurance standards
- We have mechanisms for complaints and customer feedback
- All email list-building and email marketing strategies are GDPR-compliant
Communities
- Our job posting includes a statement on our commitment to diversity, equity, and inclusion
- We provided our suppliers with a code of conduct
- Matched employee charitable contributions to organizations of their choice
- On-going service project with local aid group Crossroads Urban Center
- Paid PTO for community service
- We have worked with policymakers to develop and advocate for policy changes that have a positive social impact
- We have active staff time and financial support for organizations and movements supporting positive social change
- We have worked with other industry players on a cooperative initiative to establish relevant social standards for our industry
Environment
- We have measured the company’s carbon footprint for our employees and business operations annually and look for ways to improve
- Use of non-toxic cleaning products at our company headquarters
- We purchase renewable energy blocks from our local power company
- We have a recycling program and offer its use to employees
- Our work-from-home policy encourages employees to reduce their commuting emissions
- We have an ongoing review of product materials to make changes that are environmentally positive and feasible
- We continuously seek to increase our number of local suppliers
- Our packaging is recyclable and non-toxic
- We have updated our HVAC system to improve our energy consumption and efficiency
- We utilize shipping choices with lower environmental impact
