🌿 Get in Touch With Us: Customer & Retailer Support
We love hearing from you! Whether you’ve got a question, some feedback, or just want to say hi, we’re all ears (and herbs). Here’s how to reach out:
info@rcherbals.com
Our dedicated customer support team aims to respond within 1 business day. We are here to support you Monday to Friday, 9:00 a.m. to 5:00 p.m. (MST). We are closed Saturday, Sunday, and most holidays. Our holidays are listed below.
📞 Phone
(800) 242-4649
We’re available to chat: Monday to Friday, 9:00 a.m. to 5:00 p.m. (MST). Not available on weekends or holidays because we’re likely out gardening, foraging, or recharging in nature.
🕰 Office Hours
We're a small but mighty team, so while we’re not always at our desks, we’re always doing our best to support you. If you reach out outside our open hours, or we don't answer during business hours due to a company meeting, we’ll get back to you as soon as possible the next business day.
📬 Mailing Address
RidgeCrest Herbals
2260 S 3600 W, Suite C
Salt Lake City, UT 84119
(Just note we don’t have a storefront.)
💚 Connect With Us on Social
Want to see what we’re brewing up behind the scenes? Follow us on social media for updates, product tips, herb facts, and a peek into our everyday magic.
Instagram | Facebook | YouTube | Pinterest | LinkedIn
Need something specific or not sure who to ask? Just use the form below or drop us a message and we’ll point you in the right direction.
🌱 We’re here to help you feel your best — naturally.
🌙 Holiday Closures
We believe in rest, reflection, and time with loved ones. Our office is closed on the following holidays so our team can recharge:
- New Year's Day
- Martin Luther King Day
- President's Day
- Memorial Day
- Juneteenth
- Independence Day
- Pioneer Day (Utah state holiday, annually on July 24th)
- Ridgecrest Herbals Company Campout 2025 - August 24th - 25th
- Labor Day
- Indigenous Peoples' Day
- Veteran's Day
- Thanksgiving Day
- Black Friday
- Christmas Eve
- Christmas Day
- Boxing Day
- New Year's Eve
Most Asked Questions
Yes, capsules can be opened. Contents can be mixed with various foods but may impart an herbal or vitamin taste.
ClearLungs Extra Strength has 50% more herbs per serving than ClearLungs Classic, with Availablend for added absorption, making it great for times when added support is needed.
We use 27.2mg of Chinese licorice per capsule in our strongest formula. Studies show more than 5g of European licorice (with more glycyrrhizin), not Chinese licorice, may raise BP with preexisting conditions.
No. Prop 65 is a California law that establishes strict levels for contaminants. Our products are regularly tested and meet Prop65 requirements; we include the warning to avoid predatory litigation.
Yes, the dosage on the label is the minimum to feel results; depending on need and your experience with the product, the dosage can be increased. Take care with B Vitamins, too much can cause flushing.
Yes. Our ingredients are sourced globally, with strict metrics for safety, quality, and ethics. Every batch is rigorously tested to ensure safety and quality, exceeding federal cGMP standards.
Our products are not intended to diagnose, treat, cure, or prevent any disease. ClearLungs supports overall respiratory health, but we are not able to speak about medical conditions. Please seek professional advice.
We are not licensed medical professionals and legally and ethically cannot advise customers about prescribed pharmaceuticals. Consult a healthcare professional before altering prescribed treatments like inhalers.
We are legally and ethically unable to advise customers regarding their prescribed pharmaceuticals. Please consult a licensed medical professional for any medication questions.
We strongly recommend that customers always check with their veterinarian about pet questions, as our products are not tested for or on animals. No ingredients in ClearLungs are known to be unsafe for pets. We do have customers who have used ClearLungs for their pets. The recommended dosage on the bottle is based on weight a 150 lb person.
We are legally and ethically unable to advise customers regarding OTC pharmaceuticals. Please consult a licensed medical professional for any medication questions.