🌿 Get in Touch With Us: Customer & Retailer Support

We love hearing from you! Whether you’ve got a question, some feedback, or just want to say hi, we’re all ears (and herbs). Here’s how to reach out:

📧 Email

info@rcherbals.com
Our dedicated customer support team aims to respond within 1 business day. We are here to support you Monday to Friday, 9:00 a.m. to 5:00 p.m. (MST). We are closed Saturday, Sunday, and most holidays. Our holidays are listed below.

📞 Phone

(800) 242-4649
We’re available to chat: Monday to Friday, 9:00 a.m. to 5:00 p.m. (MST). Not available on weekends or holidays because we’re likely out gardening, foraging, or recharging in nature.

🕰 Office Hours

We're a small but mighty team, so while we’re not always at our desks, we’re always doing our best to support you. If you reach out outside our open hours, or we don't answer during business hours due to a company meeting, we’ll get back to you as soon as possible the next business day.

📬 Mailing Address

RidgeCrest Herbals
2260 S 3600 W, Suite C
Salt Lake City, UT 84119

(Just note we don’t have a storefront.)

 

💚 Connect With Us on Social

Want to see what we’re brewing up behind the scenes? Follow us on social media for updates, product tips, herb facts, and a peek into our everyday magic.


Instagram | Facebook | YouTube | Pinterest  | LinkedIn

 

Need something specific or not sure who to ask? Just use the form below or drop us a message and we’ll point you in the right direction.

🌱 We’re here to help you feel your best — naturally.

 

🌙 Holiday Closures

We believe in rest, reflection, and time with loved ones. Our office is closed on the following holidays so our team can recharge:

  • New Year's Day
  • Martin Luther King Day
  • President's Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Pioneer Day (Utah state holiday, annually on July 24th)
  • Ridgecrest Herbals Company Campout 2025 - August 24th - 25th
  • Labor Day
  • Indigenous Peoples' Day
  • Veteran's Day
  • Thanksgiving Day
  • Black Friday
  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Year's Eve

Most Asked Questions