Shipping

Updates & Notices

NOTICE (12/13/24): RidgeCrest Herbals will be closed for the holidays to allow our team the opportunity for rest and rejuvenation. Please note that during this time, there may be delays in order processing and shipping. We appreciate your understanding and patience. Our holiday closure dates are December 24–26 and December 31–January 1. Thank you for your understanding and support, and we wish you a joyful holiday season!

01

Customer Shipping

Free shipping is provided for all consumer orders. Shipments that consist only of free samples or materials (no purchased product) will NOT incur any shipping or handling fee.

U.S. Only. We do NOT ship outside the United States (not even to Canada). If you live outside the US, we recommend you contact one of our resellers that ship internationally.

We ship all products ordered typically within 1-2 business days. Products are usually shipped First Class mail via USPS from Salt Lake City, Utah, and should be received within 7-10 business days. For shipping inquiries, please reach out to our customer service team.

Expedited shipping options are available via phone orders only at 800-242-4649 

Available Shipping Options

FedEx 2-Day $15: 2nd business day delivery by 4:30 pm to most areas and 8 pm to residences. 

FedEx Priority Overnight $25: Next Business Day delivery by 10:30 am to most areas. By 5 pm to some rural areas.

Hawaii USPS only: 

  • HI USPS Priority $15:Shipping in 1–3 Business Days
  • HI USPS Priority Express $45: Next day to 2-day delivery by 6 pm 
02

Retail & Wholesale Shipping

Free shipping is provided for all retail orders. Shipments that consist only of free samples or materials (no purchased product) will NOT incur any shipping or handling fee.

U.S. Only. We do NOT ship outside the United States (not even to Canada). 

We ship all products ordered typically within 3 business days. Products are usually shipped Fed-Ex Ground from Salt Lake City, Utah, and should be received within 7-10 business days. 

03

Distributor Shipping

Free shipping is provided for all distributor orders totaling over $200. Shipments that consist only of free samples or materials (no purchased product) will NOT incur any shipping or handling fee.

U.S. Only. We do NOT ship outside the United States (not even to Canada). 

We typically ship all products ordered to be delivered within 14 business days. 

01

Customer Shipping

Free shipping is provided for all consumer orders. Shipments that consist only of free samples or materials (no purchased product) will NOT incur any shipping or handling fee.

U.S. Only. We do NOT ship outside the United States (not even to Canada). If you live outside the US, we recommend you contact one of our resellers that ship internationally.

We ship all products ordered typically within 1-2 business days. Products are usually shipped First Class mail via USPS from Salt Lake City, Utah, and should be received within 7-10 business days. For shipping inquiries, please reach out to our customer service team.

Expedited shipping options are available via phone orders only at 800-242-4649 

Available Shipping Options

FedEx 2-Day $15: 2nd business day delivery by 4:30 pm to most areas and 8 pm to residences. 

FedEx Priority Overnight $25: Next Business Day delivery by 10:30 am to most areas. By 5 pm to some rural areas.

Hawaii USPS only: 

  • HI USPS Priority $15:Shipping in 1–3 Business Days
  • HI USPS Priority Express $45: Next day to 2-day delivery by 6 pm 
02

Retail & Wholesale Shipping

Free shipping is provided for all retail orders. Shipments that consist only of free samples or materials (no purchased product) will NOT incur any shipping or handling fee.

U.S. Only. We do NOT ship outside the United States (not even to Canada). 

We ship all products ordered typically within 3 business days. Products are usually shipped Fed-Ex Ground from Salt Lake City, Utah, and should be received within 7-10 business days. 

03

Distributor Shipping

Free shipping is provided for all distributor orders totaling over $200. Shipments that consist only of free samples or materials (no purchased product) will NOT incur any shipping or handling fee.

U.S. Only. We do NOT ship outside the United States (not even to Canada). 

We typically ship all products ordered to be delivered within 14 business days. 

Free Shipping

Shipping Q&A

Find answers to common shipping questions, including delivery times, tracking, delays, and more. We're here to help ensure your order arrives smoothly!

Our customer support is available Monday to Friday 9am-5pm MST.Average answer time: less than 1 minute

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