Shipping on orders under $49 is $5, subscription orders and orders of $49 or more ship free.

See our shipping policy for more information.

We ship all products ordered typically within 1-2 business days. Products are usually shipped First Class mail via USPS from Salt Lake City, Utah (though carriers may change from time to time), and should be received within 7-10 business days. For shipping inquiries, please reach out to our customer service team.

See more information regarding shipping on our shipping policy.

Expedited shipping options are available via phone orders only at 800-242-4649. 

Available Shipping Options

FedEx 2-Day $15: 2nd business day, delivery by 4:30 pm to most areas and 8:00 pm to residences. 

FedEx Priority Overnight $25: Next Business Day, delivery by 10:30 am to most areas. By 5 pm to some rural areas.

Hawaii USPS only: 

• HI USPS Priority $15: Shipping in 1–3 Business Days
• HI USPS Priority Express $45: Next day to 2-day delivery by 6 pm .

Currently, we do not offer any international shipping. Shipping is available to all of the United States.

If your tracking information shows that your package has been delivered, we recommend taking the following steps:

1. Check around your delivery area, including porches, side doors, garages, mailboxes, and other locations where the carrier may have left the package.
2. Ask household members or neighbors if they accepted the package on your behalf.
3. Contact the shipping carrier directly for additional delivery details or assistance locating the package.

If you are still unable to locate your package after checking with the carrier, please contact our Customer Service team at 800-242-4649 or info@rcherbals.com. We will be happy to assist you and explore available options.

• If you have an email on file, you'll be sent a shipping confirmation email with a tracking link once your order leaves our warehouse. 
• You can log in to your online account to track shipping.
• You can always call our Customer Service team to get tracking information at 800-242-4649 x2 or by emailing info@rcherbals.com

Yes! We are happy to place orders over the phone during our business hours.

Our Customer Service team is available Monday through Friday from 9:00 AM to 5:00 PM MST. We are closed on all major holidays.

Call us at 800-242-4649 and for additional contact information, please visit our Contact Us page.

By Phone:
To place an order over the phone, call 800-242-4649 x2 to speak with a member of our Customer Service team during business hours.

Online:
To place an order online, you must first create an account. Guest checkout is not available.

Once your account has been created, browse our shop and add the items you'd like to purchase to your cart. When you're ready to check out, click the cart icon and choose your preferred payment method: Checkout, Shop Pay, or Google Pay.

Before submitting your order, please review your products, quantities, shipping address, and payment information to ensure everything is correct. Once verified, select "Pay Now" to complete your purchase.

After your order has been successfully placed, you will receive an order confirmation email.

If you've forgotten your password, click the Account icon on our website and select "Forgot Password?" on the login page.

Enter the email address associated with your account, and we'll send you a password reset email. Follow the instructions in the email to create a new password and regain access to your account.

If you do not receive the reset email within a few minutes, please check your spam or junk folder. If you're still having trouble, contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com, and we'll be happy to help.

Generally, discounts, promotions, coupon codes, and special offers cannot be combined with other discounts unless otherwise stated. Only one discount or promotional offer may be applied per order.

If you have questions about a specific promotion or discount, please contact our Customer Service team, and we'll be happy to help.

In many cases, yes. If your order has not yet been processed or shipped and you contact us during regular business hours, our Customer Service team may be able to modify or cancel your order.

However, once an order has been processed, packed, or shipped, we are unable to make changes or cancel it. We are also unable to modify orders when our office is closed. This includes subscription orders.

If you need to make a change to your order, please contact our Customer Service team as soon as possible at 800-242-4649 x2 during business hours.

At the bottom of any email sent to you from us is the option to unsubscribe. If you have any trouble, reach out to our Customer Service team either by email at info@rcherbals.com or by phone at 1.800.242.4649 x2 during business hours.

• On our website, you can access your loyalty program and rewards on your customer account. On the menu (the three lines near the top left on the home page), click "Shop" and then “Rewards”. Once on the rewards page, the first thing you will see is your points. Scroll down, you’ll see ways to earn points beyond orders, then you’ll see what rewards you can redeem. Click “get rewards,” then “redeem,” and you will be given a code to use at checkout or for subscriptions. 
• Codes expire after 6 months.
• Your code is also emailed to you, and if you lose track of it for any reason, our Customer Service team can look up any codes attached to your account. 
• This method of redeeming is the only way to redeem points for a subscription. 
• Another way to use rewards is once you're signed in to your account and your order is in the cart, you will see the option to redeem points or add your discount code on the checkout page. 

• To sign up for a subscription, you will first need to go to the product page you would like to purchase. Once there, scroll down to pick the size (if applicable) and quantity you want, then choose one of two options: One-time Purchase or Subscribe and Save. Click Subscribe and Save, then pick your preferred frequency. Different products have different frequency discounts. Then add it to your cart. You can add multiple items to your subscription as long as they are in the same cart, though it's simpler to manage if they have the same frequency. You will need to go to each item's product page and add it to your cart before you check out. 
  
• Subscriptions can be merged and edited on your customer profile. If you run into any issues or have questions, our Customer Service team can help via email at info@rcherbals.com or over the phone at 800-242-4649 x2 during business hours. 
  
• Customer Service representatives cannot help you sign up for subscriptions; the most they can do is edit, cancel, or update payments on subscriptions that are already set up.
• Please keep all subscriptions and orders under a single account; multiple accounts can lead to confusion and issues. 

Yes! We occasionally offer discounts, promotions, and special sales throughout the year. Offers vary and are subject to change based on availability and promotion terms.

To stay informed about upcoming sales, exclusive offers, and new product releases, be sure to sign up for our newsletter at the bottom of this page.

We know choosing the right supplement can sometimes feel overwhelming. That's why we've created several resources to help you find the best product for your needs.

Start by taking our Product Quiz, which can help guide you toward products based on your health goals and concerns.

You can also browse our product pages, educational blogs, and Ask Us Anything resources for additional information about our formulas and ingredients.

If you'd like personalized assistance, our Customer Service team is happy to help point you in the right direction. Give us a call at 800-242-4649 x2 or email info@rcherbals.com during business hours.

Please note that while we can provide product information and education, we cannot diagnose, treat, or provide medical advice or discuss medical conditions.

Quality is one of our highest priorities. We work with GMP (Good Manufacturing Practices) certified manufacturers and require extensive testing throughout the production process to help ensure the safety, purity, and quality of our products.

Our products are tested multiple times, including:

• Testing of raw ingredients before manufacturing
• Testing after ingredients are blended
• Testing after encapsulation or production
• Final testing upon arrival at our warehouse

We also require testing for heavy metals and other quality standards to ensure our products meet or exceed federal safety requirements.

In addition to third-party testing and manufacturer quality controls, RidgeCrest Herbals conducts regular audits of our manufacturing partners to ensure they meet our standards for quality, cleanliness, and compliance.

If you would like to request testing information for a specific product lot, please contact our Customer Service team at info@rcherbals.com with the product name, lot number, and expiration date found on your bottle.

We understand that some people have difficulty swallowing capsules. Most RidgeCrest Herbals capsules can be opened, and the contents mixed into foods or beverages such as smoothies, yogurt, applesauce, or juice.

Please keep in mind that the contents may have a noticeable herbal, vitamin, or mineral taste, which some people find strong or bitter.

If you have questions about a specific product, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com, and we'll be happy to help.

RidgeCrest Herbals products are manufactured in the United States by carefully selected GMP (Good Manufacturing Practices) certified manufacturing partners. We work closely with our manufacturers to ensure our products meet our standards for quality, safety, and effectiveness.

Our manufacturing partners are regularly audited and held to strict quality control standards. In addition, every batch undergoes multiple rounds of testing throughout the production process to help ensure purity, potency, and safety.

While we source ingredients from around the world to obtain the highest quality botanicals available, our products are manufactured right here in the USA.

Occasional exposure to heat during shipping or everyday use is generally not a cause for concern. Our products are designed to withstand normal shipping and storage conditions.

However, prolonged exposure to excessive heat, direct sunlight, or high humidity can potentially affect the quality, potency, appearance, or shelf life of supplements over time.

For best results, we recommend storing your products in a cool, dry place away from direct sunlight and keeping the lid tightly closed when not in use.

If your product has been exposed to extreme temperatures for an extended period or you notice any unusual changes in appearance, smell, or quality, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com for assistance.

Because medications, supplements, and individual health conditions can interact differently from person to person, we always recommend consulting with your physician, pharmacist, or other qualified healthcare provider before taking any supplement alongside prescription or over the counter medications.

If you are starting a new supplement regimen, we generally recommend introducing products slowly and one at a time. This can help you better understand how each product works for you and make it easier to identify any sensitivities or concerns.

Our Customer Service team is happy to provide information about ingredients and product formulations, but we cannot provide medical advice or determine whether a product is appropriate for your specific medical condition or medication regimen.

If you have questions about a product's ingredients, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com.

In most cases, yes. Many RidgeCrest Herbals products can be taken together (and some even work better together!) and are often used as part of a comprehensive wellness routine.

However, every person is unique, and the best combination of products depends on your individual health goals, current supplements, medications, and health conditions. Some products may contain similar ingredients or be designed for similar purposes, making it important to review them carefully.

If you are starting a new supplement regimen, we generally recommend introducing products slowly and one at a time. This can help you better understand how each product works for you and make it easier to identify any sensitivities or concerns.

If you have questions about combining specific RidgeCrest products, our Customer Service team is happy to help provide product information and guidance. Please call 800-242-4649 x2 or email info@rcherbals.com.

If you are pregnant, nursing, have a medical condition, or take prescription medications, we recommend consulting with your healthcare provider before starting any new supplement regimen.

The time it takes to see results can vary depending on the product, your individual body chemistry, consistency of use, diet, lifestyle, and the health goal you're trying to support.

Some of our products are designed to provide support quickly, and customers may notice benefits in as little as 30 minutes. Other products work more gradually and may take several weeks of consistent use before noticeable results are experienced. In some cases, it may take up to 8 weeks to achieve the full benefits of a product.

For best results, we recommend following the suggested use directions and taking the product consistently. Products designed to support long term wellness often require patience as the body responds and adapts over time.

A note on dosing: The suggested serving size on our labels is based on an average adult weighing approximately 150 pounds. Individual needs can vary based on factors such as body weight, age, metabolism, diet, activity level, and personal health goals. Some individuals may find they need more or less than the suggested serving size to achieve their desired results. As with any supplement, we recommend starting with the suggested serving size and adjusting as needed.

If you have questions about a specific product and what to expect, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com.

• If you have any reaction or quality issue, we are legally required to take a report for the FDA. Please call our Customer Service team at 800-242-4649 x2 or email info@rcherbals. 
  
• From there, we will ask you questions about the issue for our report. If there is a serious issue, our Quality Team will also reach back out to you to clarify and get more information for the report. 
  
• When taking a report, we will ask detailed questions to ensure it is properly filled out. The report will be reviewed by our Quality department, which may need to call you for further clarification. During this time, we will also process your refund if neccecary. 

You may or may not have noticed the CA Prop 65 Lead/Heavy metal warning.

We want to make sure that we address your concerns. This is our most-asked question, and it's okay to have concerns. Lead and heavy metals are a scary topic. The warning is alarming, and we understand why anyone would be concerned upon seeing it.

Proposition 65 is a California-only state law. It's required to place this warning on any and all supplement products sold in California that don't meet California-state's guidelines set for heavy metal content.
The restrictions they've placed on the content for heavy metals are 10x (or more) lower than what is required at the federal safety level. We meet and more often than not exceed the federal safety levels. For example, a carrot grown organically in the soil in the USA, harvested, and then ground up, will not meet California standards for lead and would require a Prop 65 warning on the label. This is why, if you’re in California, you will see a general warning posted in the produce section of grocery stores.

Everything we eat contains heavy metals, such as iron, lead, nickel, and cadmium. These heavy metals are naturally occurring in the soils of this country and around the world, and thus in ground and tap water. There is essentially nothing that is ingestible that meets the State of California's strict standards for lead, or other heavy metals, including drinking water (even bottled), which is why the Prop 65 warning is posted in stores, and on many products for California.

We test our products before they are blended, after they are blended, after they are encapsulated, and upon arrival at our warehouse. Our products are well below the federal standard safety level for heavy metals, including lead. We would not be able to sell our products otherwise. We are happy to provide you with test results demonstrating that our products meet or exceed those levels. If you would like to see test results of your product, send an email request to info@rcherbals.com with your product lot # and expiration date. It is located on the bottom or side of your bottle.

There isn't a company out there that uses herbs or plants in their products that doesn't contain lead (we encourage you to ask other companies about their testing as well). And that is simply because the environment is polluted, making our soil permanently contaminated.
This is from the FDA's page:
"Lead occurs in foods because of its presence in the environment. Lead can enter our foods supply, because:

• Lead in the soil can settle on or be absorbed by plants grown for fruits or vegetables or plants used as ingredients in food, including dietary supplements.
• Lead that gets into or on plants cannot be completely removed by washing or other food processing steps.
• Lead in plants or water may also be ingested and absorbed by the animals we eat, which is then passed on to us.
• Lead can enter, inadvertently, through manufacturing processes. For example, plumbing that contains lead can contaminate water used in food production.
• Lead in some pottery and other food contact surfaces containing lead can pass or leach lead into food or drinks when food is prepared, served, or stored in them.

Lead, like other heavy metals, does not biodegrade or disappear from the environment over time. Although lead levels in the food supply decreased dramatically between the 1970s-1990s, low levels of lead continue to be detected in some foods due to the continued presence of lead in the environment. It is not possible to remove or completely prevent lead from entering the food supply. The FDA, therefore, seeks to limit consumer exposure to lead in foods to the greatest extent feasible."

Resources:
Here is information from our website that goes into this proposition in more detail. We have provided additional references for further information:

California's official Prop 65 page
CDC's guidelines on the amount of lead allowed in water and food

The FDA's guidelines on the amount of lead allowed in food 

All that said, it's ultimately up to you to decide whether you're comfortable taking our products. Our team is comfortable taking it, but that doesn't mean it's right for you. The best thing to do is to do your own research on the matter, listen to your intuition, and trust yourself. If you're okay with it, then take it. If not - that's fine too. 

RidgeCrest Herbals and our products are not Kosher certified. While we are not aware of any ingredients or manufacturing practices that would make our products non-Kosher, we have not obtained official Kosher certification. Customers who require certified Kosher products should consider this when making a purchasing decision.

Nearly all RidgeCrest Herbals products are vegan. The exception is Hair ReVive, which contains N-Acetyl-Cysteine (NAC). The NAC used in this product is derived from chicken feathers, making Hair ReVive unsuitable for those following a vegan lifestyle.

If you have questions about a specific product or ingredient, please contact our Customer Service team for additional information.

• Our products contain no animal products, corn, dairy, gluten, GMOs, soy, wheat, or yeast, with the exception of Hair ReVive, which contains one non-shellfish ingredient, N-Acetyl-l-cysteine, derived from feathers (a by-product of poultry production). Other than that, all our other products are vegan.  
  
• We have several manufacturers that produce our products, and our products aren't run back-to-back, ever. Unlike conventional food manufacturing, they are required by GMPs (Good Manufacturing Practices) to thoroughly clean and sanitize the machines after each batch of a product is run. Typically, supplement manufacturers don’t use common allergens, as most companies, including ours, don't want them in their products. 
  
• We require the manufacturers we use and 3rd-party GMP certifiers to ensure any allergens are stored in separate areas away from the manufacturing of allergen-free products, such as ours. We also personally audit our manufacturers to ensure they meet compliance standards and exceed them to meet our standards.

• At this time, our products are not certified organic. Interestingly, many, if not most, herbs are grown without the use of chemicals or pesticides. However, that may not be the case for a nearby vegetable crop. We do our very best to confirm that our products are grown organically, but unfortunately, at this time, it is not possible for us to source all organic ingredients. We do require documentation that no chemicals or pesticides have been used on our ingredients. 
  
• The supply chain is not yet completely transparent. We use many unique botanicals that are difficult to find, and there are no organic options yet available. Additionally, RidgeCrest is a small company. We have over 250 ingredients in our formulas. Sourcing entirely organic botanical ingredients is not only impossible at this time but also not cost-effective for our customers or us. It is something we are working on with our suppliers and Contract Manufacturers and are striving for in the future. 
  
• We have every lot tested for Heavy Metals to ensure levels are well below the allowable limits.

We proudly answer that we never use any GMO materials in our products! Sometimes people want to know whether our products are independently verified or certified as GMO-free. The short answer is that they are not. Profiteers have not yet seen sufficient financial benefit to invest in and change the natural form of herbs. The crops targeted by the GMO industry so far are major industrial crops. Corn, soybeans, wheat, potatoes, and rice were the first crops targeted. These crops have a high dollar value to industrial agriculture and can be sold as annual seeds to farmers. Crops that have not been targeted are not at risk of contamination from GMO production, and so far, no herbal seeds have been altered for mass production.

For more information see our Never GMO page.

You can use our Store Locator to find retailers that carry RidgeCrest Herbals products in your area. Simply enter your location to view nearby stores and available purchasing options.

Check out our Store Locator here.

High blood pressure is a serious health condition and should always be discussed with your healthcare provider.

We have not received reports of elevated blood pressure as a side effect of our products. However, some customers ask about this because several of our formulas contain Chinese licorice (Glycyrrhiza uralensis).

Much of the concern surrounding licorice and blood pressure comes from studies on European licorice (Glycyrrhiza glabra), where large amounts, generally exceeding 400 mg per day, have been associated with increased blood pressure in some individuals. The amount of Chinese licorice used in our formulas is significantly lower, approximately 36.2 mg, and Chinese licorice is not traditionally used in herbal medicine for raising blood pressure.

As with any supplement, individual responses can vary. If you have high blood pressure, a heart condition, or concerns about how a product may affect you, we recommend consulting with your healthcare provider before use.

Because we are not medical professionals, we cannot provide medical advice regarding the use of supplements during pregnancy or while nursing. We recommend discussing any supplement you are considering with your physician, midwife, or other qualified healthcare provider before use.

While we have had customers and team members who have used certain RidgeCrest Herbals products during pregnancy or nursing without issue, every pregnancy is unique, and individual circumstances can vary significantly.

For your safety and the safety of your baby, please consult your healthcare provider to determine whether a specific product is appropriate for you.

In general, many herbs have a long history of traditional use and are commonly used by breastfeeding mothers, including some herbs that are traditionally used to support milk production. However, every individual, baby, and breastfeeding situation is unique.

Because we are not medical professionals, we cannot provide medical advice regarding the use of supplements while breastfeeding. We recommend discussing any supplement you are considering with your physician, lactation consultant, midwife, or other qualified healthcare provider before use.

If you have questions about the ingredients in a specific RidgeCrest Herbals product, our Customer Service team is happy to provide product information to help support an informed conversation with your healthcare provider.

The appropriate length of time to take a supplement can vary from person to person. Every individual is unique, and while some people may find long term use beneficial, others may achieve their desired results with shorter periods of use.

If you are considering using a product long term, we recommend discussing your plans with your healthcare provider to ensure it is appropriate for your individual needs and circumstances.

Some customers also find that taking occasional breaks from a supplement, such as 1 to 7 days during extended use, may help maintain effectiveness. However, this can vary depending on the product and the individual.

As always, listen to your body, follow the suggested use directions, and consult your healthcare provider if you have questions about long term supplementation.

No. RidgeCrest Herbals does not add fillers to our products.

You may notice ingredients such as microcrystalline cellulose (MCC), silica, rice concentrate, or occasionally maltodextrin from non GMO corn listed on some product labels. These ingredients are not fillers. They are used as flow agents, which help prevent ingredients from clumping, caking, or sticking to manufacturing equipment during production.

Flow agents help ensure consistent capsule filling, accurate serving sizes, and overall product quality. They do not provide the intended benefits of the formula, but they play an important role in creating a high quality finished product.

We intentionally use clean flow agents and avoid commonly used manufacturing additives such as magnesium stearate. In some cases, a small amount of non GMO corn maltodextrin may be used when there is no practical alternative available to ensure proper manufacturing and product consistency.

Our goal is to use only what is necessary to produce safe, effective, and consistent supplements while keeping our formulas as clean as possible. We use only the ingredients needed to ensure quality, stability, and manufacturing consistency, so you can feel confident about what is and isn't in your supplement.

We want you to be happy and satisfied with your RidgeCrest Herbals products. Our products are 100% guaranteed from authorized RidgeCrest Herbals retailers. We will refund or exchange any product bought from an authorized seller.

Please Note: Due to the nature of the body systems supported by Hair ReVive® and EssentialEyes®, results may take time to become noticeable. For this reason, these products are covered by a two-bottle guarantee. We recommend using at least two bottles consistently, as directed, as it may take that long for the ingredients to fully support the body's natural processes and for benefits to become apparent.

If you purchased your product from a retail store or authorized online retailer, please contact the seller directly to initiate a return or exchange. Authorized sellers include retail storefronts and online retailers that have been approved to sell RidgeCrest Herbals products.

If you purchased through Amazon, please note that returns and exchanges must be processed through Amazon. The only authorized Amazon seller is the RidgeCrest Herbals storefront.

Products purchased from unauthorized sellers are not eligible for our guarantee and may not qualify for a refund or exchange.

If you purchased directly from RidgeCrest Herbals, we are happy to help. To start a return or exchange, call us at 800-242-4649 or email us at info@rcherbals.com.

Most products purchased directly from RidgeCrest Herbals are eligible for return or exchange under our guarantee. However, products purchased from unauthorized sellers are not covered and may not qualify for a refund or exchange.

Products purchased from retail stores, authorized online retailers, or Amazon must generally be returned or exchanged through the original place of purchase. The only authorized Amazon seller is RidgeCrest Herbals, and Amazon orders must be processed through Amazon's return system.

Please note that certain products may have specific guarantee requirements. For example, Hair ReVive® and EssentialEyes® are covered by a two-bottle guarantee, as consistent use of at least two bottles is recommended before evaluating results.

If you have questions about a specific product or purchase, please contact our Customer Service team at 800-242-4649 or info@rcherbals.com.

Refund processing times depend on the original payment method.

If your purchase was made with a credit or debit card and there are no issues processing the refund, we typically submit the refund the same business day it is approved. Once processed, the time it takes for the funds to appear in your account depends on your bank or credit card provider and is generally outside of our control.

In some situations, a refund may need to be issued by check. Refund checks are processed and mailed once per week. Once mailed, please allow approximately 7 to 10 business days for delivery.

If you have questions about the status of your refund, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com.

Our subscription program, powered by Loop Subscriptions, makes it easy to receive your favorite RidgeCrest Herbals products automatically while saving money.

To subscribe, visit the product page for the item you'd like to receive regularly. Select "Subscribe & Save" instead of a one time purchase, choose your preferred delivery frequency, and add the product to your cart. You can include multiple subscription products in the same order.

Once your subscription is active, your orders will automatically process according to the schedule you've selected. You'll receive an email reminder before each order is processed.

You can manage your subscription at any time through your customer account, including:

• Updating your delivery frequency
• Adding or removing products
• Skipping an upcoming order
• Updating your payment method
• Changing your shipping address
• Pausing or canceling your subscription

Please see our subscription policy for further details.

If you need assistance managing your subscription, our Customer Service team is happy to help. Contact us at 800-242-4649 x2 or info@rcherbals.com during business hours.

You can skip an upcoming subscription shipment at any time through your customer account.

Simply log in to your account, navigate to your subscription management page, and select the subscription you'd like to modify. From there, choose the option to Skip your next scheduled order.

Skipping a shipment will not cancel your subscription. Your future shipments will continue according to your regular schedule unless you make additional changes.

Please see our subscription policy for further details.

If you need assistance skipping a shipment or managing your subscription, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com, and we'll be happy to help.

You can change your subscription frequency at any time through your customer account.

Simply log in to your account, navigate to your subscription management page, and select the subscription you'd like to update. From there, you can choose a new delivery frequency that better fits your needs.

Changes made before your next processing date will apply to your upcoming order. If your order has already been processed, any changes will take effect on future shipments.

Please see our subscription policy for further details.

If you need assistance updating your subscription frequency, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com, and we'll be happy to help.

You can update the payment method for your subscription at any time through your customer account.

Simply log in to your account, navigate to your subscription management page, and select the subscription you'd like to update. From there, you can update your credit card or other payment information associated with your subscription.

If you use Shop Pay, you may need to update your payment information directly through your Shop Pay account. Changes made in Shop Pay will generally apply to future subscription orders that use that payment method.

For the best results, we recommend updating your payment information before your next subscription order is scheduled to process.

Please see our subscription policy for further details.

If you need assistance updating your payment method, please contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com, and we'll be happy to help.

You can cancel your subscription at any time through your customer account.

Simply log in to your account, navigate to your subscription management page, and select the subscription you'd like to cancel. From there, choose the Cancel Subscription option and follow the prompts to confirm your cancellation.

Once canceled, no future subscription orders will be processed. Any orders that have already been processed or shipped cannot be canceled and will be delivered as scheduled.

Please see our subscription policy for further details.

If you need assistance canceling your subscription, our Customer Service team is happy to help. Contact us at 800-242-4649 ext. 2 or info@rcherbals.com during business hours.

For any order issues, please reach out to our Customer Service team at 800-242-4649 x2 or info@rcherbals.com. A team member will be available between 9:00 am - 5:00 pm Mountain Standard time, Monday - Friday. 

RidgeCrest Herbals recognizes and is closed for all Federal holidays as well as company events. 

Our Customer Service team is diligent and will return any emails or voicemails during business hours and on the next business day if you contact us outside of regular business hours. Please do not leave multiple emails or voicemails as this will delay a response.

All new wholesale accounts must go through an application process and a MAP agreement to become authorized sellers. Please reach out to info@rcherbals.com to get an application.

Once the application is received, it will be reviewed and responded to within 7 business days.

You can become an expert with exclusive discounts and join our community on ExpertVoice, which may include receiving a free product!

For any billing issues, please call 800-242-4649 x5 or email meg@rcherals.com for account issues.

We are open Monday to Friday, 9:00 a.m to 5:00 p.m. MST.

We are closed all federal holidays. Please see out contact page for more information.

• We are closed all federal holidays, as well as for a few days during the summer, for our annual company campout.
  
• We have heavy meetings on Tuesdays, phones will remain open, but if you get a voicemail, rest assured we will get back to you as soon as possible.
  
• We have an all-company meeting on Thursdays at 1:00 p.m. MST. Please leave a message or send an email, and we will get back to you as soon as possible.

• We answer phones and emails during regular business hours.
  
• We try to answer all queries within 48 hours or less (business hours). 
  
• We value our employees as humans. We are a small business with fewer than 20 total employees. Should any family or office emergencies come up, there may be a delay in response times. We will get back to you as soon as we are able. 

Please see our contact us page for more detailed information.

We are not currently hiring. RidgeCrest Herbals is a small, family-owned business with a team of approximately 20 employees.

However, we are always happy to keep resumes on file for future opportunities. If you would like to be considered when a position becomes available, please send your resume to info@rcherbals.com.

Should a role open that matches your experience and qualifications, we may contact you regarding the opportunity.

RidgeCrest Herbals has been a small, family-owned business based in Utah since 1994. For more than 30 years, we have been dedicated to creating high quality herbal supplements and helping people support their health and wellness.

RidgeCrest Herbals is proudly based in Utah, where we have operated as a family-owned business since 1994.

While our products are available nationwide through our website and authorized retailers, our team works out of Utah and is available to assist customers during regular business hours, Monday through Friday from 9:00 AM to 5:00 PM Mountain Time.

Please note that we do not have a retailer store front.

If you need to contact us, please visit our Contact Us page for phone numbers, email addresses, and additional information.

At this time, we do not offer product samples.

As a small, family-owned company, we focus our resources on providing high quality products at the best value possible. However, all products purchased through authorized RidgeCrest Herbals retailers are backed by our 100% satisfaction guarantee.

If you're unsure which product is right for you, we encourage you to take our Product Quiz or contact our Customer Service team at 800-242-4649 x2 or info@rcherbals.com for assistance.

At this time, RidgeCrest Herbals does not offer gift cards.

If you're looking to purchase products for a friend or family member, we recommend choosing products based on their health goals or allowing them to place their own order so they can select the products that best fit their needs.

We appreciate your interest and may consider offering gift cards in the future.

We love hearing about your experience with RidgeCrest Herbals products!

After your purchase, you may receive an email inviting you to leave a review for the product you purchased. Simply follow the link in the email and share your honest feedback.

If you did not receive a review request, you can also visit the product page on our website and submit a review directly from there.

Your reviews help other customers make informed decisions and allow us to continue improving our products and services. We appreciate your feedback and thank you for taking the time to share your experience.

Yes! We are proud to offer discounts to veterans, active military members, seniors, teachers, nurses, police officers, firefighters, and other qualifying service professionals.

At this time, these discounts are available by phone only and cannot be applied through our website.

To receive your discount or learn more about eligibility, please contact our Customer Service team at 800-242-4649 x2 during regular business hours. We'll be happy to assist you.

We want you to be happy and satisfied with your RidgeCrest Herbals products. Our products are 100% guaranteed from authorized RidgeCrest Herbals retailers. We will refund or exchange any product bought from an authorized seller.

Please Note: Due to the nature of the body systems supported by Hair ReVive® and EssentialEyes®, results may take time to become noticeable. For this reason, these products are covered by a two-bottle guarantee. We recommend using at least two bottles consistently, as directed, as it may take that long for the ingredients to fully support the body's natural processes and for benefits to become apparent.

• If you are at all dissatisfied, or have questions, please reach out to our Customer Service team at 800-242-4649 x2

If you are at all dissatisfied, or have questions, please reach out to our Customer Service team at 800-242-4649 x2

• If you have any reaction or quality issue, we are legally required to take a report for the FDA. You must call our Customer Service team at 800-242-4649 x2 or email info@rcherbals. 
  
• From there, we will ask you questions about the issue for our report. If there is a serious issue, our Quality Director will also reach back out to you to clarify and get more information for the report. 

RidgeCrest Herbals is changing how people think about health, freedom, and herbal medicine. Every human body has unique needs that deserve healthy and effective solutions. We make herbal remedies to help people live happier, healthier, more active lives.

RidgeCrest Herbals has maintained Five Core Values that guide our mission, keeping us centered in making moral choices, rather than easy ones. They are:

• Eclectic – we choose the best from many disciplines, cultures, and ingredients.
• Innovative – we understand, respect, and build on the past to invent the future.
• Effective – Portfolio® formulas do more with less—and so do we, better every day.
• Trust – We can be counted on to do the right thing. Always. 
• Caring – We care for each other, our families, our customers, and RidgeCrest Herbals. 
• Fun – Laughter is the best medicine. If we’re not having fun, we’re not doing it right.

B Corp Certification is awarded to companies that meet high standards of social and environmental performance, accountability, and transparency. Certified B Corporations are evaluated on factors such as employee well being, community impact, environmental practices, governance, and customer stewardship.

As a Certified B Corporation, RidgeCrest Herbals is committed to using business as a force for good by balancing purpose and profit while considering the impact of our decisions on our employees, customers, community, and the environment.

Learn more about B Corp Certification.

Along with our values, we also believe in the value of Human. We believe in treating our customers and our employees as human beings, and all that encompasses.

We offer unlimited PTO, flexible schedules, remote work, a comprehensive benefits package, fair pay, RidgeCrest product allowance, and a natural products allowance.

We believe in trusting our employees, caring about one another and each other's families, and most importantly, having fun. As a small family-owned business, family is important to all of us.

As a Certified B Corporation, RidgeCrest Herbals is committed to reducing our environmental impact and continually improving our sustainability practices. We believe that supporting health and wellness should go hand in hand with caring for the planet.

Some of the ways we work to reduce our environmental footprint include:

• Partnering with sustainability focused shipping and packaging providers whenever possible
• Working with local manufacturers to reduce transportation related emissions and support our local economy
• Offering remote work options to help reduce commuting emissions
• Tracking and assessing our carbon footprint through annual sustainability initiatives
• Using energy efficient LED lighting in our warehouse
• Recycling throughout our offices and warehouse
• Using eco friendly cleaning supplies and reusable hand towels to reduce waste
• Regularly reducing unnecessary digital storage to lower energy consumption
• Offering digital resources, including our Almanac, to help reduce paper use
• Educating our community about responsible herbalism, sustainability, and environmental stewardship

We know sustainability is an ongoing journey, not a destination. That's why we continue to evaluate our practices, look for opportunities to improve, and take meaningful steps toward a healthier future for our customers, communities, and the planet.

Effective advocacy starts with becoming informed, engaged, and willing to take action. Whether you're advocating for health freedom, natural products, or another issue you care about, your voice can make a difference.

A few ways to become a more effective advocate include:

• Stay informed about the issues that matter to you and understand how proposed laws and regulations may affect them.
• Build relationships with your elected officials and their staff. They are more likely to listen when they hear from engaged constituents.
• Communicate clearly and respectfully. Focus on facts, personal experiences, and specific actions you would like policymakers to take.
• Join organizations and coalitions that share your values to amplify your impact.
• Follow up after meetings, emails, or phone calls to help keep issues on the radar of decision makers.
• Encourage others to get involved. Meaningful change often happens when many people take small actions together.

At RidgeCrest Herbals, we believe advocacy is an important part of protecting health freedom and ensuring continued access to natural products. By staying informed and participating in the political process, you can help shape the future of the issues you care about.

Learn how to become an effective political advocate.

The Health Freedom Amendment is a proposed constitutional amendment that would protect an individual's right to make their own healthcare decisions. The amendment is based on the principle that people should have the freedom to give, receive, refuse, or share healthcare, treatments, and health information for themselves and their families without unnecessary interference.

Supporters believe health freedom includes the right to choose among a variety of healthcare options, practitioners, and wellness approaches, while also respecting the choices of others. The goal is to protect personal autonomy and informed consent in healthcare decisions.

To learn more about RidgeCrest Herbals' perspective on health freedom and the proposed Health Freedom Amendment, visit our Activism Center and related blog articles.

At RidgeCrest Herbals, we believe individuals should have the right to make informed decisions about their own health and wellness. Through our activism efforts, we work to educate consumers, raise awareness about issues affecting access to natural products, and encourage civic engagement.

Our commitment to health freedom includes:

• Educating our community about legislation and regulations that may impact access to supplements and natural health products

• Providing resources to help individuals become informed and effective advocates

• Supporting initiatives that promote informed consent, personal responsibility, and healthcare choice

• Encouraging customers to engage with elected officials and participate in the legislative process

• Raising awareness about the proposed Health Freedom Amendment and other efforts aimed at protecting individual healthcare decision making

We believe meaningful change happens when informed citizens get involved. Through education, advocacy, and community engagement, we strive to help protect the freedom to make personal health and wellness choices.

To learn more about RidgeCrest Herbals' perspective on health freedom, visit our Activism Center and related blog articles.

All new wholesale accounts must complete an application process and sign a Minimum Advertised Price (MAP) Agreement to become an authorized RidgeCrest Herbals retailer.

To apply, please email info@rcherbals.com and request a wholesale application. Applicants must provide supporting business documentation, such as a valid business license or other proof of business operation, as part of the review process.

Please note that RidgeCrest Herbals does not permit third party marketplace selling. Sales through platforms such as Amazon, Walmart Marketplace, eBay, and other third party marketplaces are prohibited unless specifically authorized by RidgeCrest Herbals.

Once your completed application and supporting documentation have been received, our team will review your submission and respond within 7 business days.

If approved, you will receive additional information about setting up your account and becoming an authorized RidgeCrest Herbals retailer.

To become an authorized RidgeCrest Herbals wholesale retailer, applicants must:

• Operate a legitimate business related to health, wellness, supplements, natural products, retail, or a similar industry
• Complete and submit a wholesale application
• Sign and agree to follow our Minimum Advertised Price (MAP) Agreement
• Provide supporting business documentation, such as a valid business license, resale certificate, tax ID, or other proof of business operation
• Agree to sell RidgeCrest Herbals products in compliance with our wholesale policies

Please note that RidgeCrest Herbals does not permit the sale of our products through unauthorized third party marketplaces, including Amazon, Walmart Marketplace, eBay, and similar platforms.

All applications are reviewed on a case by case basis. Once a completed application and supporting documentation have been received, our team will review the submission and respond within 7 business days.

To request a wholesale application, please contact info@rcherbals.com.

Once we have received your completed wholesale application, signed MAP Agreement, and all required supporting documentation, our team will review your submission and respond within 7 business days.

Incomplete applications or missing documentation may delay the review process. To help ensure timely approval, please make sure all requested information is included when submitting your application.

If you have questions about the status of your application, please contact us at info@rcherbals.com.

No. RidgeCrest Herbals does not offer dropshipping at this time.

All authorized wholesale partners are responsible for purchasing, stocking, and fulfilling their own inventory. We do not ship products directly to your customers on your behalf.

If you are interested in becoming an authorized wholesale retailer, please contact info@rcherbals.com to request a wholesale application and learn more about our wholesale program.

If you are interested in distributing RidgeCrest Herbals products or would like to discuss distribution opportunities, please contact our Sales Director, Chris.

You can reach Chris directly at chris@rcherbals.com.

Please include information about your company, distribution network, and any relevant details so we can better evaluate the opportunity and direct your inquiry appropriately.